Gamefly’s service continues to deteriorate.

Recently a game I rented failed to arrive. After taking days to identify the issue and of waiting for customer service to respond to the issue I reported they finally concluded they would send me another game. Unfortunately, they were unable to send the same game that was lost. They sent the next game from my queue.

Ultimately I am getting fed up. Days and weeks go by while I am paying for rentals but have no disks in my possesion.